IT Support and Maintenance

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Does your company IT creates a competitive advantage for your business?

Today, enterprise IT is one of the biggest business competitive advantage, business progress and change catalyst. No longer anybody from the executive level managers treats company IT as one of the ordinary operation cost center.

IT maintenance and development services

IT Support and Management

You should contact us if you:

• think the IT has a major influence on your business success and competitive advantage

• expect that high-quality IT support services should be more than incident and problem solving

• understand that IT is not only about support and maintenance but also analysis and development

• want an IT Partner who will solve the issue first and then will investigate the responsibility questions

• expect that your IT Partner will invoke and follow best practices and number of years of experience, will do the analysis first and sincerely advise you on personalized IT solution

Value for the Customer:

• IT audit and inventory included.

• Report and recommendations on security, licensing, optimization, and other issues.

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IT development and infrastructure projects

Various complexity IT infrastructure solutions implementation for existing and new mid and enterprise business customers is our daily business.

We have competence and knowledge of products and solutions of such vendors like Microsoft, Veeam, HP, Cisco, Lenovo, Ubiquity, Mikrotik, Synology technologies also experience of their function harmonization in mixed and heterogeneous environment.

We pay a lot of attention both to technological competence development and also systematic project management competence development.

IT INFRASTRUCTURE:

• Servers

• Network

• Computers

• Software

• Storage

Value for the Customer:

• System design according to worldwide best practice

• Know-How of Service Provider

• Warranty

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IT and core competency outsourcing

Having experience of business needs at different verticals at our Customers we are able to suggest and offer the optimal IT solutions. We represent and cooperate only with those vendors who have proper warranty and post-warranty service support, who’s products quality we trust and do not hesitate to implement at Customer site.

IT market is rapidly evolving toward SaaS, PaaS and cloud computing so before making a decision we always advice and encourage our customers to analyze, calculate and compare the alternatives and to make a reasonable decision.

We are here to guide you to sustainable and reasonable IT infrastructure development! From system admintrator to CTO and CIO, our experts are at your service.

Value for the Customer:

• Fast go-to-market with new IT infrastructure solution

• Services and advice of IT professionals

• 100% OPEX business expenses, no CAPEX expenditures

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Calculator

Considering how much it would cost to outsource the IT support and maintenance? Please use the calculator and get the initial quote for IT support service.
Provide us with the information about the IT infrastructure at your company and we will contact you shortly.

Computers

  • Quantity pcs

Servers

Additionally

Your offer

The price indication is initial and is the subject for negotiation. We prefer individual approach for each Client's situation and expectations developing most appropriate solution.
Lets meet and discuss how we can help you!

Service price

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Office 365

Office 365 is built for your business. The product package includes everything from the Microsoft Office you know, plus tools to help you work better together, so you can get more done — anytime, anywhere.

Office 365 Business Essentials
Office 365 Business
Office 365 Business premium
Desktop versions of Office 2016 applications: Outlook, Word, Excel, PowerPoint, OneNote, plus Access and Publisher for PC only
One license covers 5 phones, 5 tablets, and 5 PCs or Macs per user
Web versions of Word, Excel, and PowerPoint (desktop versions of applications not included)
File storage and sharing with 1 TB of OneDrive storage
Email hosting with 50 GB mailbox and custom email domain address
Inform and engage with a company-wide intranet and team sites with SharePoint
Host online and video conferencing meetings for up to 250 people
Get a hub for teamwork with Microsoft Teams
Let customers schedule appointments online with Microsoft Bookings
Manage tasks and teamwork with Microsoft Planner
Collaborate across departments and locations with Yammer
Maximum number of users: 300
FastTrack deployment support with purchase of 50+ seats at no extra cost
24/7 phone and web support

For more information

please visit the Microsoft products site:

More

Word

Excel

PowerPoint

SharePoint

Outlook

OneNote

OneDrive

Exchange

Skype for Business

Yammer

Microsoft Teams

INFO-TEC cloud services

Dedicated servers

Dedicated server service allows you to order new generation hardware without the initial capital investment. The service cover server rental, hosting. On top there are options for Microsoft software rental, back-up and technical support services.

Virtual servers

Virtual dedicated server is a great solution when dynamic server resource planning is required. Order the server resources (processor, RAM, disk space) as much as you need right now, and trust physical maintenance and data security to INFO-TEC.

Application servers

Application Server allows you to rent not only hardware but also application software such as content management information system, electronic archive, Microsoft SharePoint platform or other. (for specific needs, please send a request)

SQL database

Database rental service is designed for customers who are considering to keep the database safe and ensuring data availability and business continuity. Our team will take care of database information system administration, maintenance, backup and ensure continuous work.

Storage

From file server to a specialized enterprise disk array with back-up to drives or tape libraries. Availability, speed (IOPS) and data security are guaranteed. Flexible resource planning provides an opportunity to adapt to business needs and growth rates.

Benefit for users

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Centrally managed email signatures for Office 365, Exchange Online

CodeTwo Email Signatures for Office 365 is a cloud-based software that lets you create and centrally manage email signatures and disclaimers for all users in your Office 365 (Microsoft 365) tenant. The service is easy to set up and works with all email clients (including mobile devices). Create server-side signature rules and decide which users and email messages get signatures and when. Apply different signatures to internal and external messages, selected senders and recipients, or even define your own keywords that will trigger specific signature rules when an email is sent. Images, banners, social media buttons and other graphics are fully supported by signature software, and you can use them freely in your email signature templates.
Need more information – please send an inquiry.

Why "INFO-TEC" paslaugų centras?

For more than 20 years INFO-TEC is known as IT support and maintenance services provider in Lithuania. System engineers and administrators are the experts in their field with the experience of 10+ years.
Advanced process management, continuous staff training, modern technologies and tools ensure high services quality,
customer satisfaction and successful collaboration.

Customer onboarding

Contract
Engineer dedication
IT audit free of charge
Registration in supervisory systems and remote management tools implementation
Monitoring of critical infrastructure
Documentation
Reports
Monitoring dashboards

Clients

Inquiry

If you are considering to hire or outsource IT administrator or even to outsource the whole IT support and maintenance - do not hesitate and contact INFO-TEC! We will find the solution together!